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FAQ

  • Tickets

    Tickets for all concerts are available on our website. We sell tickets through GoOut, with the exception of the Laura Mvula and Nils Frahm concerts, which are sold through Ticketmaster. 

  • Photography and Recording

    Photography and audio-visual recording is strictly prohibited at all festival concerts, with the exception of festival-accredited photographers.

  • VIP category

     

    VIP tickets include front row seats, welcome drink (from 7 p.m.) and reception after the concert.

  • Concert Start Times

    Unless otherwise stated, all festival concerts start at 8pm.

  • Discounts
    • 15% discount (tickets from Category 2) – ISIC and ITIC card holders and seniors 65+
    • Free entry: chilren up to 6 years old, but without guaranteed seat
    • 20% discount – children aged up to 15
    • 50% discount – ZTP (1 person) and ZTP/P (1 person and 1 assistant) disability cards holders

    Barrier-free access and wheelchair spaces ensured, for booking of ZTP and ZTP/P tickets contact vstupenky@praguesounds.cz.

  • Arrival/Late Arrival

    Concert-goers should také their seats in the venue at least 10 minutes before the start of the concert. Latecomers will only be admitted in applause breaks in the performance and will be offered alternative seats or standing places. The promoter has the right to decide where to place latecomers.

  • Bulk order

    If you are interested in buying tickets for a larger group, we can issue an invoice if requested. Contact us at vstupenky@praguesounds.cz.

  • Smoking

    Smoking and vaping e-cigarettes is prohibited at all festival concerts.

  • Returns and Refunds

    For returns and refunds enquiries, please write to info@goout.cz or info@ticketmaster.cz, depending on which site you bought tickets from.

    For other enquiries please contact us at office@praguesounds.cz.

  • Couldn't find what you were looking for?

    Get in touch with us:
    e-mail: vstupenky@praguesounds.cz
    Telephone: 720 547 315 or 224 946 508