FAQ

Tickets for all concerts are available on our website. We sell tickets through GoOut, with the exception of the Laura Mvula and Nils Frahm concerts, which are sold through Ticketmaster. 

We don't recommend reselling on social media sites. If you can't make it to the concert or you want to try your luck at gettiing a ticket to a sold out show, we recommend using TicketSwap, who ensure the secure buying and selling of tickets. Unlike ocial media sites, TicketSwap helps prevent fraud by checking the credentials of users and tickets.

Photography and audio-visual recording is strictly prohibited at all festival concerts, with the exception of festival-accredited photographers.

VIP tickets include front row seats, welcome drink (from 7 p.m.) and reception after the concert.

Unless otherwise stated, all festival concerts start at 8pm.

• 15% discount (tickets from Category 2) – ISIC and ITIC card holders and seniors 65+
• Free entry: chilren up to 6 years old, but without guaranteed seat
• 20% discount – children aged up to 15
• 50% discount – ZTP (1 person) and ZTP/P (1 person and 1 assistant) disability cards holders

Barrier-free access and wheelchair spaces ensured, for booking of ZTP and ZTP/P tickets contact vstupenky@praguesounds.cz.

Concert-goers should také their seats in the venue at least 10 minutes before the start of the concert. Latecomers will only be admitted in applause breaks in the performance and will be offered alternative seats or standing places. The promoter has the right to decide where to place latecomers.

If you are interested in buying tickets for a larger group, we can issue an invoice if requested. Contact us at vstupenky@praguesounds.cz.

Smoking and vaping e-cigarettes is prohibited at all festival concerts.

For returns and refunds enquiries, please write to info@goout.cz or info@ticketmaster.cz, depending on which site you bought tickets from.

For other enquiries please contact us at office@praguesounds.cz.

Get in touch with us:
e-mail: vstupenky@praguesounds.cz
Telephone: 720 547 315 or 224 946 508